We have received reports about fraudulent phone calls from individuals impersonating Social Security employees, including Ticket to Work Help Line staff.

The callers have masked their phone numbers as the Ticket to Work Help Line’s phone number. If you receive this fraudulent call, you may hear a recorded message that states that your benefits will end or that your Social Security Number will be suspended. The call then prompts you to “press 1” to connect to a live person. Do not press 1. Instead, hang up.

If you suspect you have received a scam call, you should report the details of the call to the Social Security Administration’s Office of the Inspector General at 1-800-269-0271 or online at https://oig.ssa.gov/report. The Office of the Inspector General at the Social Security Administration, offers tips to protect yourself from scams. You can review these tips at https://oig.ssa.gov/newsroom/scam-awareness.


Social Security’s Ticket to Work Program

Call the Ticket to Work Help Line

1-866-968-7842 
1-866-833-2967 (TTY) Social Security’s Ticket program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSI or SSDI) and want to work.